Connection Error: Knowing What Your Hotel Wi-Fi Needs

Hotel Wi-FiThese days, one of the things that hotel guests look for before checking into your hotel is whether you have free Wi-Fi. Many hotel guests feel like being able to share their travels with those who aren’t with them, which is why they want to stay connected even as they travel. 

Many guests are often unsatisfied with the Wi-Fi available in their accommodations, so here are some issues you need to take note of regarding your hotel’s Internet connection.

Troubleshooting

The smallest Wi-Fi problem can become a big issue for your guests. It's best that you know or one of your staff members know how to troubleshoot your Wi-Fi. Among the ideal solutions to these is to make use of Wi-Fi management in your hotel. Connections that have these management tools can make your connection secure, fast, and easily accessible to all your guests.

Security

With a large number of people trying to access a single connection, it will be difficult to guarantee the security of your guests, especially when they need to log in to sites that require personal information. Public Wi-Fi connections are often the most susceptible to data leaks. It should be secure and equipped to deal with all security risks.

Connectivity

Internet hotspots are often limited to a number of devices that can connect to it. This is something you need to consider, especially when your hotel is a full house. You wouldn't want to disappoint your guests by limiting their connectivity and connection time. This can make them unhappy and affect the overall experience of their stay.

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Speed

If your guests do manage to connect to your Wi-Fi, they might face another issue: its speed. Multiple devices connected to one server can cause a strain on your Internet’s upload and download speed. Nobody has the patience to wait for more than 15 seconds for a website to load. 

If you want to install the management tools for your hotel hotspot, contact your nearest service provider. They can walk you through the process of installing these for your hotel. With their expertise, you can be sure that your Internet connection will meet each one of your guests’ expectations.