Have you been getting bad reviews for your restaurant lately? Customers can’t sometimes help but speak their minds online if the food doesn’t taste great or if the furniture smells like a remnant from the 60s. And this is expected if you’ve been running a restaurant that desperately needs an overhaul.
Before your establishment gets featured in Kitchen Nightmares, it’s just right to make adjustments. You may have to repaint, fix the ceiling or build an extension to a bigger space. Don’t forget to consider the following as well:
Upgrade Your Tech
If your establishment has been suffering from delays and slow service due to outdated technology and devices, it’s just right to upgrade. For instance, you might want to consider changing your billing system into something more efficient or you might also need to contact a paging system supplier for a brand new and updated unit to speed up requests and eliminate unpleasant situations for customers.
Remove and Replace
That jukebox may look good right in the dining area, but if it has already served its purpose, remove and replace it with a brand new one. This is especially applicable in the kitchen where old gas stoves or ovens can compromise the taste and texture of a dish. And don’t think twice about completely replacing your entire kitchen and dining equipment with everything brand new. Using sparkling new tableware and cutlery can go a long way, especially in the eyes of your customers.
Retrain your Staff
Finally, don’t forget to retrain your staff. Making sure that your servers and cooks are updated with new knowledge and skills is as important as renovating your restaurant. You want to present your new establishment to the world, so why not include a newly trained staff to go with it? Remember, evolving is the key to staying relevant; don’t leave anything untouched.
Major improvements in your restaurant can be a challenging and costly undertaking, but it will yield bigger returns in the long run. As consumers’ tastes and demands evolve, so should your dining experience.